Trust and verification

How IFE verifies buyers, sellers, laboratories, hauliers and other users

Irish Fodder Exchange verifies participants so that feed, testing, haulage, payment and evidence workflows can be handled through one controlled marketplace. Verification confirms access to contact methods and checks role-specific business information. It does not remove each participant's responsibility for its own products, services, vehicles, staff, licences, insurance, testing, payment obligations or legal compliance.

Layered checks

Email, mobile, human checks, payment status and role documents are combined where relevant.

Payment confidence

Funds, fees, remittances and commissions use controlled payment-provider and IFE records.

Role-based access

Users see only the information needed for their authorised buyer, seller, lab, haulage or support role.

IFE verification policy statement

IFE requires every participant to use accurate account details and to complete the checks required for their role before using live marketplace functions. IFE may verify an email address, mobile number, payment method, bank or payment-provider account, business identity, authority to act, licence, accreditation, certification, insurance, vehicle/equipment details and other information reasonably needed to protect users and the exchange.

Verification badges, approval status, reviews and workflow records help users understand who they are dealing with, but they are not a guarantee of performance, quality, solvency, legal compliance or future behaviour. IFE may request updated documents, run periodic reviews, use controlled test accounts, suspend access or remove a participant where information is incomplete, expired, misleading or creates a safety, fraud, privacy or commercial-integrity risk.

All participants

Email verification by confirmation link.
Mobile verification by one-time SMS code.
Human verification and risk screening before account activation.
Legal name, trading name where relevant, address, Eircode or equivalent address detail, and authorised contact recorded.
Current IFE Commercial Terms and GDPR & Privacy Notice accepted before operational use.

Buyers

Verified email and mobile number for the buyer or authorised farm/company contact.
Payment method or payment-provider status checked before ordering, tendering or bidding.
Farm, company or organisation details checked where a commercial account is used.
Timed-auction buyers must complete identity approval and accept the Auction Participant Agreement before bidding.
Buyer identity remains protected from sellers until the authorised transaction stage.

Sellers

Verified email and mobile number for the seller or authorised farm/company contact.
Farm, company or organisation details, trading address and authority to list the batch checked.
Bank/payment-provider details checked before IFE remits sale proceeds.
Seller confirms ownership, availability, storage condition and batch boundaries for each listing.
Certified listings require the linked IFE laboratory process before they can be shown as verified.

Certified testing laboratories

Laboratory legal name, trading address, contact person, email, mobile and landline where available recorded.
Accreditation, certification scope, insurance and expiry dates checked before approval.
Authorised users are linked to the laboratory account and may be asked for proof of authority.
IFE checks report references, methods, units, chain of custody and required result fields before verified batch release.
Reviews are linked only to completed and invoiced IFE test records.

Hauliers

Haulier legal name, trading address, contact person, email and mobile verified.
Operator licence, insurance, transport certification and expiry dates checked before approval.
Vehicle type, payload, lifting capability, equipment and coverage area recorded.
Exact pickup and delivery details are released only for awarded work.
Reviews are linked only to completed IFE transport references.

Other approved participants

Organisation identity, contact details and reason for using IFE are checked before access.
Professional, public-body, advisory, finance, insurance or support roles may require extra documentation.
Access is limited to the information needed for the approved purpose.
IFE may refuse, restrict or remove access where the purpose is unclear or creates risk.

What IFE keeps private

Email addresses, phone numbers, payment details, bank details, exact farm addresses, laboratory reports, certificates, evidence photos and verification documents are not made public. They are used only for authorised workflow, payment, safety, dispute, audit, legal, insurance, fraud-prevention and compliance purposes.

Buyers, sellers, laboratories and hauliers must not ask another user to share passwords, one-time codes, bank login details, verification links or private documents outside the IFE process. Any request to move verification, payment or communication outside IFE should be treated as suspicious and reported to IFE.